Terms of Use
Last Updated: June 6, 2025
Welcome to Nelavirexon. These Terms of Use govern your access to and use of our website, services, and platform. By accessing or using our services, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.
1. Acceptance of Terms
By creating an account, accessing our website at nelavirexon.com, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. These terms apply to all users, including visitors, registered users, and clients.
2. Description of Services
Nelavirexon provides professional online consultation services including SEO competitor and market analysis. Our platform facilitates remote communication between clients and professionals, offering expertise, accessibility, and personalized solutions across global markets.
3. User Accounts
3.1 Account Creation
To access certain features of our services, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:
- Use a strong password and keep it confidential
- Notify us immediately of any unauthorized use of your account
- Ensure you log out from your account at the end of each session
- Accept responsibility for all activities conducted through your account
3.3 Account Termination
We reserve the right to suspend or terminate your account at our discretion if you violate these terms or engage in fraudulent, abusive, or illegal activities.
4. User Conduct and Obligations
When using our services, you agree not to:
- Violate any applicable laws or regulations
- Infringe upon the intellectual property rights of others
- Upload or transmit viruses, malware, or any malicious code
- Harass, abuse, or harm other users or our staff
- Impersonate any person or entity
- Collect or store personal data of other users without permission
- Interfere with or disrupt the operation of our services
- Use our services for any unauthorized commercial purposes
- Attempt to gain unauthorized access to our systems or networks
5. Intellectual Property Rights
5.1 Our Content
All content, features, and functionality on our platform, including but not limited to text, graphics, logos, images, software, and design, are owned by Nelavirexon or our licensors and are protected by copyright, trademark, and other intellectual property laws.
5.2 Limited License
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our services for your personal or business purposes in accordance with these terms.
5.3 User Content
You retain ownership of any content you submit through our services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content solely for the purpose of providing our services.
6. Payment and Fees
6.1 Service Fees
Certain services require payment of fees. All fees are stated in the applicable currency and are due immediately unless otherwise specified. You agree to pay all applicable fees in accordance with the payment terms presented to you.
6.2 Payment Methods
We accept various payment methods as indicated on our platform. You agree to provide valid payment information and authorize us to charge the applicable fees to your chosen payment method.
6.3 Refunds
Refund policies vary depending on the specific service purchased. Please refer to our refund policy or contact us at contact@nelavirexon.com for information about refunds for your specific service.
6.4 Price Changes
We reserve the right to modify our fees at any time. Price changes will be communicated to you in advance and will not affect services already purchased.
7. Consultations and Professional Services
7.1 Nature of Services
Our consultation services provide professional advice and analysis. However, we do not guarantee specific results or outcomes from implementing our recommendations.
7.2 Client Responsibilities
Clients are responsible for providing accurate information necessary for effective consultation. The quality and effectiveness of our services depend on the completeness and accuracy of information you provide.
7.3 Professional Relationship
The use of our services does not create a fiduciary, partnership, or agency relationship between you and Nelavirexon or our consultants.
8. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information are governed by our Privacy Policy. By using our services, you consent to our data practices as described in the Privacy Policy.
9. Disclaimers and Limitations of Liability
9.1 Service Availability
We strive to maintain continuous service availability but do not guarantee that our services will be uninterrupted, secure, or error-free. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.
9.2 Disclaimer of Warranties
Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
9.3 Limitation of Liability
To the maximum extent permitted by law, Nelavirexon and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services, including but not limited to loss of profits, data, or business opportunities.
9.4 Maximum Liability
Our total liability to you for all claims arising out of or related to these terms or our services shall not exceed the amount you paid to us in the twelve months preceding the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless Nelavirexon and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses, including reasonable legal fees, arising out of or related to:
- Your use or misuse of our services
- Your violation of these terms
- Your violation of any rights of third parties
- Any content you submit through our services
11. Third-Party Links and Services
Our platform may contain links to third-party websites or services that are not owned or controlled by Nelavirexon. We are not responsible for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be liable for any damage or loss caused by your use of any third-party content or services.
12. Modifications to Terms
We reserve the right to modify these Terms of Use at any time. We will notify you of material changes by posting the updated terms on our website and updating the "Last Updated" date. Your continued use of our services after such modifications constitutes your acceptance of the updated terms.
13. Termination
Either party may terminate this agreement at any time. You may terminate by discontinuing use of our services and closing your account. We may terminate or suspend your access immediately, without prior notice, if you breach these terms. Upon termination, your right to use our services will immediately cease.
14. Dispute Resolution
14.1 Informal Resolution
In the event of any dispute, claim, or controversy arising out of or relating to these terms, you agree to first contact us at contact@nelavirexon.com to attempt to resolve the matter informally.
14.2 Arbitration
If informal resolution is unsuccessful, any dispute shall be resolved through binding arbitration rather than in court, except that you may assert claims in small claims court if your claims qualify.
14.3 Class Action Waiver
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
15. General Provisions
15.1 Entire Agreement
These Terms of Use, together with our Privacy Policy, constitute the entire agreement between you and Nelavirexon regarding our services and supersede all prior agreements and understandings.
15.2 Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
15.3 Waiver
Our failure to enforce any right or provision of these terms will not be deemed a waiver of such right or provision.
15.4 Assignment
You may not assign or transfer these terms or your rights and obligations under these terms without our prior written consent. We may assign these terms without restriction.
15.5 Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of nature, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, or network infrastructure failures.
16. Contact Information
If you have any questions, concerns, or complaints regarding these Terms of Use, please contact us at:
Nelavirexon
Vlei Rd, Hilton, Pietermaritzburg, 3245, South Africa
Email: contact@nelavirexon.com
Phone: +27514012998
17. Acknowledgment
By using our services, you acknowledge that you have read these Terms of Use, understand them, and agree to be bound by their provisions. You also acknowledge that these terms constitute a binding legal agreement between you and Nelavirexon.